Information and guidance for Foster and Kinship carers using the provider portal.
On this page
- Key information
- Password or Security Code Reset
- User guide
- Videos
- Payment Schedules
- Helpful Links
- Frequently asked questions
- Key contact details
Key Information
Through the portal, you can:
- View all cases you are providing care for as well as the basic details of the commissioned support
- View financial information such as payments in real-time
- Download remittances and annual statements
- Raise expense claims
- Communicate with our finance team
Password or Security Code Reset
If you forget your password or it has expired, please click on the Request a new Password link, and fill out the form. Our System Support Team will email you with your password reset.
Users will have 3 attempts to correctly enter your password. After 3 incorrect attempts, you will be locked out and you will need to fill out the Request a new password form, using the link. Within the Organisation Name field: enter what the request is. In this case it is ‘Password Reset’.
Forgot your Security Code:
If you forget your 6-digit code, please click on the Request a new Password link, and fill out the form. Our System Support Team will email you with your password reset.
Users will have 3 attempts to correctly enter your code. After 3 incorrect attempts, you will be locked out and you will need to fill out the Request a new password form, using the link. Within the Organisation Name field: enter what the request is. In this case it is ‘Security Code Reset’.
Please note – if you do not log in to the Provider Portal for 3 months, your account will become inactive.
User Guide
Videos
Payment Schedules
| Period Start | Period End | Finalise Date | Payment in Account (Thurs) |
| 20/03/2026 | 02/04/2026 | 27/03/2026 | 02/04/2026 |
| 03/04/2026 | 16/04/2026 | 10/04/2026 | 16/04/2026 |
| 17/04/2026 | 30/04/2026 | 24/04/2026 | 30/04/2026 |
| 01/05/2026 | 14/05/2026 | 08/05/2026 | 14/05/2026 |
| 15/05/2026 | 28/05/2026 | 22/05/2026 | 28/05/2026 |
| 29/05/2026 | 11/06/2026 | 05/06/2026 | 11/06/2026 |
| 12/06/2026 | 25/06/2026 | 19/06/2026 | 25/06/2026 |
| 26/06/2026 | 09/07/2026 | 03/07/2026 | 09/07/2026 |
| 10/07/2026 | 23/07/2026 | 17/07/2026 | 23/07/2026 |
| 24/07/2026 | 06/08/2026 | 31/07/2026 | 06/08/2026 |
| 07/08/2026 | 20/08/2026 | 14/08/2026 | 20/08/2026 |
| 21/08/2026 | 03/09/2026 | 28/08/2026 | 03/09/2026 |
| 04/09/2026 | 17/09/2026 | 11/09/2026 | 17/09/2026 |
| 18/09/2026 | 01/10/2026 | 25/09/2026 | 01/10/2026 |
| 02/10/2026 | 15/10/2026 | 09/10/2026 | 15/10/2026 |
| 16/10/2026 | 29/10/2026 | 23/10/2026 | 29/10/2026 |
| 30/10/2026 | 12/11/2026 | 06/11/2026 | 12/11/2026 |
| 13/11/2026 | 26/11/2026 | 20/11/2026 | 26/11/2026 |
| 27/11/2026 | 10/12/2026 | 04/12/2026 | 10/12/2026 |
| 11/12/2026 | 24/12/2026 | 18/12/2026 | 24/12/2026 |
| 25/12/2026 | 07/01/2027 | 01/01/2027 | 07/01/2027 |
| 08/01/2027 | 21/01/2027 | 15/01/2027 | 21/01/2027 |
| 22/01/2027 | 04/02/2027 | 29/01/2027 | 04/02/2027 |
| 05/02/2027 | 18/02/2027 | 12/02/2027 | 18/02/2027 |
| 19/02/2027 | 04/03/2027 | 26/02/2027 | 04/03/2027 |
| 05/03/2027 | 18/03/2027 | 12/03/2027 | 18/03/2027 |
| 19/03/2027 | 01/04/2027 | 26/03/2027 | 01/04/2027 |
| 02/04/2027 | 15/04/2027 | 09/04/2027 | 15/04/2027 |
Helpful Links
Here you will find links to other related pages:
Frequently asked questions
I have forgotten my password; how do I reset my password?
There is a link to Request a new Password on the login page of the Portal. Please click on this link and complete the form. Our support team will then be in touch.
When will I get paid?
On this support page, there is a section called: Payment Schedules. There is a table that indicates when funds will be received in your account.
I have a problem with my payment; how do I raise this?
You can raise a query by using the Actions feature in the Provider Portal. Select either the ‘Carer – Under Payment Query’ or ‘Carer – Over Payment Query’ as applicable, from the dropdown list. Your query will be received by the Fostering Finance Team.
How do I access my Annual Carers Statement for tax purposes?
Click on the Reports icon within the portal. Select the Annual Statement Of Carer Payments report. Once you generate the report – click on the floppy disk (save) icon and this will generate a PDF version of this report.
I need some advice about my annual statement and taxes, who do I contact?
The Fostering Network website has information about foster carer finances that including a very useful tax video: https://www.thefosteringnetwork.org.uk/about-fostering/being-a-foster-carer/foster-carer-finances/taxand-ni/. You can contact them on 0800 040 7675 or email them on enquiries@fosterline.info
How can I view the allowances I am expected to be paid?
Click on the CPLI icon and click View. You will see all the provisions we have for you in our system. This will include any one-off payments and expense claims. Make sure to tick the Include Historical box to view all past provisions.
How do I raise a query using the portal?
Click on the Actions icon, then click on New Action. This will bring up a form that you can fill in.
Key Contact Details
Foster Carers and Kinship Carers: if you have any issues regarding fees, allowances or access to the portal please email: BCFTBSProviderServicesFinance@bradfordcft.org.uk